Return Policy
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return eligible merchandise within 30 days of the purchase date.
Return Conditions
- Buyers are responsible for all return shipping costs.
- Items must be returned in their original condition.
- We only accept returns of merchandise that is unused and in the same original condition as when it was shipped.
Sample Orders
Sample orders are non-returnable and non-refundable. We encourage customers to purchase samples before placing a larger order so they can evaluate the color, texture, quality, and overall appearance of the product before making a final purchasing decision.
Refund Process
Once the returned merchandise is received, we will inspect it to verify that it is in the same condition as when it was originally shipped.
If the returned item meets our return requirements, a refund will be processed promptly to the original payment method. Please allow additional time for your financial institution to post the refund to your account.
Questions?
If you have any questions regarding our return policy, please contact us by email or phone. Our team is happy to assist you and ensure a smooth and transparent return experience.